1 in 4 SMB Websites Won’t Turn Up in Online Searches

March 15, 2013

This article is included in these additional categories:

Digital | Email | Local & Directories / Small Biz | Mobile Phone | Retail & E-Commerce | Search Engine Optimization | Social Media

vSplash-SMB-Website-Deficiencies-Mar201326.4% of SMBs cannot be found in online searches because their websites earn a Google Page Rank of zero or have no Google Page Rank, finds vSplash in an audit of 3.9 million US SMB websites. The audit unearthed a series of deficiencies, which the researchers believe translate into a $24.3 billion revenue opportunity for digital media and marketing solutions providers. That’s despite a recent report suggesting that 1 in 2 SMB online marketing service dollars are already being spent on web presence. (For that study, from Borrell Associates, web presence represented $202 billion in spending in 2012, and included such services as website design and management, hosting, and social media management.)

A separate study recently issued by Constant Contact found other discoverability issues with small businesses: half admitted never updating their online listings, and the same proportion had seen inaccurate listings.

Meanwhile, other deficiencies cited by the vSplash study include:

  • 94.5% of SMB websites not being mobile optimized;
  • 94.6% lacking a Twitter widget on their home page, and 91.2% without a Facebook widget;
  • 94.6% lacking an e-commerce shopping cart;
  • 93.7% without a contact email address on the home page; and
  • 49.4% without a phone number on the home page.
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