Emails That Include Social Sharing Icons Sport Higher CTRs

April 1, 2013

This article is included in these additional categories:

Analytics, Automated & MarTech | Data-driven | Digital | Email | Social Media

GetResponse-Email-CTR-Social-Sharing-Apr2013Emails that include social sharing buttons have a click-through rate 158% higher than those do not (6.2% vs. 2.4%), according to a new study from GetReponse. That represents an even bigger boost than the 115% jump noted in the researchers’ study last year. While the proportion of users including social sharing buttons increased by more than 60% year-over-year, this practice remains firmly entrenched in the minority, at 29.6% of users.

Among those email marketers including social sharing buttons, virtually all (almost 99%) included a Facebook share icon, while 90% used Twitter icons (double last year’s 45.3%), and 68.1% used a LinkedIn sharing icon (up from 8.5%).

Those marketers may have been paying attention to last year’s results, which showed that the CTR for emails that included a LinkedIn sharing button was highest, at 9.6%. This year, LinkedIn again led in CTR (7.9%) for emails shared on specific social networks, ahead of Facebook and Twitter (each at 6.2%), Google+ (5.3%) and Pinterest (5%). Those latter, emerging networks, were used by 42% and 46% of email marketers using social sharing icons, respectively.

Overall, of those including social sharing icons in their emails, 76% used at least 3, while 15% included 2 and 11% chose to include only 1. That represents somewhat of a sea change from last year’s results, in which half included only 1 icon, while only 7.5% used 3 or more.

GetResponse found that although CTR results were high for social emails, there was only a comparatively small number of actual shares per 10,000 emails. This year, Twitter took the lead (42, up from last year’s 7), followed by Facebook (31, up from 23), Pinterest (4), Google+ (3), and LinkedIn (0.3).

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