In general, Americans tend to hold small businesses in high regard. And, while the pandemic has brought about many negative consequences, it appears to have driven more US consumers in the direction of small businesses, with a survey [pdf] by Sendinblue showing that...
Promotions, Coupons & Co-op Charts
Convenience Isn’t the Only Reason People Buy Online
The pandemic drove people to do more things online, including shopping. And, while consumers say they are motivated to purchase products online by convenience factors such as home delivery and ease of purchasing, a report [download page] from YouGov shows that there...
Promotional Product Sales Plunge in Q2
After more than a decade of constant growth, North American promotional product distributors have seen their sales dive at levels they haven't experienced in the past. Fueled by the COVID-19 pandemic, promotional product sales dropped 44.4% year-over-year (y-o-y) in...
Consumers Influenced Most by Price When Deciding on CPG Brands to Purchase
With all that has been said about influencers and their ability to drive some people to purchase products, their sway may not extend too much to CPG brands. Only a small portion of consumers say that an endorsement by celebrities or by popular influencers (5%)...
Both Print and Digital Coupon Distributions Declined in H1 2020
Much like in years past, the number of printed coupons distributed in the first half of 2020 has fallen, dipping 14.7% year-over-year. New data from Kantar finds that more than 101 billion printed coupons were dropped in H1 2020, down from the more than 118.4 billion...
Data Hub: Coronavirus and Marketing [Updated]
Let's take an updated look at how marketers and consumers are dealing with this crisis. The below is a curated list of data that we've gathered in recent weeks, but with news about the global spread of the coronavirus and its effects on consumers and businesses...
What Kinds of Post-Purchase Brand Emails Are Likely to Be Opened?
With consumers’ inboxes overflowing with emails vying for their attention, consumers find only a few brand emails interesting enough to open. But one factor that may entice consumers to open a brand email is familiarity. Indeed, a recent survey [press release] from...
How Can Traditional Retailers Compete with Digitally Native Brands on Customer Experience?
Some 76% of online shoppers cite fast shipping speed as a top characteristic of a great shopping experience, up from 62% in 2019. The growing importance of convenience in shopping is explored alongside other key traits in a recent report [download page] from Avionos,...
Why Do People Follow Brands On Social Media?
Consumers lean on a number of factors when they are looking for new accounts to follow or like on social media. A new report [download page] from Sprout Social shows that many are influenced by suggestions in their feed or by the use of discovery tools (45%), while...
Which Ad Touchpoints Give the Most Positive Brand Impression?
When it comes to the advertising touchpoints that give consumers the most positive impression of a brand, TV ads rule the roost among paid media. And, a new report from GroupM shows that despite the growing use of influencer marketing, influencers are less likely to...
Print Coupon Distribution Dropped Again in 2019
Print remains the dominant coupon distribution method despite a decrease in promotion activity in 2019, according to new data [download page] from Kantar. Despite being vastly smaller, the number of digital coupons “clipped” rose again, illustrating the changing...
Customer Retention’s A Top Priority for Subscription Businesses: What Tactics Are They Using?
With the benefits of greater revenue, higher profitability and predictability that recurring revenue programs bring, subscription-based companies rely heavily on retaining their existing customers. Indeed, 9 in 10 B2B and B2C subscription businesses put customer...

What Are the Big Trends in Local SEO?
Navigating algorithm updates, platform changes, and new technology appear to be concerns for local marketers this...

Majority of US Households Said to be SVOD “Super Stackers”
More Americans are “stacking” subscription video-on-demand services (SVOD). While 84% of internet users have access to...

What Baby Boomers Want from Brands
Baby Boomers still hold a significant portion of purchase power in the US. Approximately 1 in 6 Americans is...

Shoppers Are Preparing Their Online Grocery Orders in A Variety of Ways
Grocery shopping online is catching on in the US, with estimates showing that sales in this sector grew by more than...

Printed Coupon Distribution Drops in H1 As Digital Coupons Rise
The number of print coupons distributed in the first half of 2019 has fallen 12.4% from the same period in 2018....

Even Affluents Are Engaging in CPG Deal-Seeking Behavior
Despite reported economic growth in the US in Q1 2019, half of the US population have experienced financial...