CSR & Environmental Charts

How Can Brands Better Reflect Consumer Values?

How Can Brands Better Reflect Consumer Values?

While it’s true that there are certain groups of Americans who feel vastly underrepresented in advertising, it appears advertisers are not doing an adequate job of representing US consumers as a whole. All in all only about 1 in 10 (9%) of the almost 21,000 Americans...

Data Hub: Coronavirus and Marketing [Updated]

Data Hub: Coronavirus and Marketing [Updated]

Let's take an updated look at how marketers and consumers are dealing with this crisis. The below is a curated list of data that we've gathered in recent weeks, but with news about the global spread of the coronavirus and its effects on consumers and businesses...

CMOs Dish on Their Customers’ Behaviors During COVID-19

CMOs Dish on Their Customers’ Behaviors During COVID-19

There has been ample evidence that customer behavior has changed due to the COVID-19 pandemic. But what changes are CMOs seeing and when do they anticipate these behaviors to return to what they once were, if at all? A special edition of The CMO Survey [pdf] takes a...

Which Trends & Tech Do Marketers Think Are Most Overhyped?

Which Trends & Tech Do Marketers Think Are Most Overhyped?

Two-thirds (68%) of marketers and brand professionals expect to increase the number of marketing technology providers their brand uses this year, with Marketing (31.4%) and IT (30.4%) jointly considered the most responsible for driving martech adoption. That said, a...

B2B Companies See Purpose As A Path to Success

B2B Companies See Purpose As A Path to Success

For some time now, purpose has been an important factor when it comes to consumers feeling loyal to and having a connection to a company. While purpose has been a driving factor for B2C businesses, B2Bs are also recognizing the role purpose plays in setting them apart...

Youth Aren’t Keen on Amazon’s Environmental Impact

Youth Aren’t Keen on Amazon’s Environmental Impact

As one of the first places shoppers head when they know what they want to buy, Amazon has become a mainstay in many shoppers’ lives. Indeed, more than three-quarters (77%) of shoppers say that they buy up to half of their products and goods from the e-commerce giant,...

Industries Face Declines in Trust

Industries Face Declines in Trust

One thing that all industries have in common is their need for the public’s trust. Unfortunately, this year’s Edelman’s Trust Barometer [pdf] shows that while the public still trusts business in general to do the right thing, that trust has declined across all...

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